Creating Trust through Transparency?

A Special Issue

Authors

DOI:

https://doi.org/10.13136/2281-4582/2025.i25.1663

Keywords:

trust, transparency, corpus linguistics, corporate credibility, business communication strategies

Abstract

In an era of increasing public skepticism towards businesses and institutions, organizations are under growing pressure from stakeholders to be transparent and trustworthy in their disclosures. The ability to communicate openly and honestly with stakeholders has become vital for success. Transparency ensures that the information shared is accurate, comprehensive, and accessible, allowing stakeholders to make informed judgments about a company's Corporate Social Responsibility (CSR) efforts. Trust, meanwhile, is the cornerstone of effective communication; built through consistent and honest interactions, it is essential for maintaining stakeholder confidence and support.

This special issue delves into the pivotal roles of transparency and trust in corporate communication, shedding light on how these aspects contribute to corporate credibility. Transparency enables organizations to demonstrate accountability, creating a positive impact on organizational reputation and fostering stronger relationships with stakeholders. Additionally, trust helps in enhancing stakeholder engagement, ensuring they feel valued and informed. Together, transparency and trust form the bedrock of robust business communication strategies, enabling organizations to navigate the complexities of modern corporate environments effectively. By prioritizing clear and honest exchanges, companies can build a solid foundation for long-term success and sustainability. This issue explores various strategies and approaches for enhancing transparency and trust, highlighting their significance in shaping corporate communication practices that resonate with stakeholder expectations and promote organizational integrity.

Author Biographies

  • Marina Bondi, University of Modena and Reggio Emilia

    Professore Universitario di I Fascia (Lingua e Traduzione Inglese) dal 1999 presso l’Università di Modena e Reggio Emilia, è stata Direttrice del Centro Linguistico di Ateneo, Preside della Facoltà di Lettere e Filosofia, Direttrice di Dipartimento e attualmente è Coordinatrice del Dottorato in Scienze Umanistiche dal 2017. Autrice di circa 150 pubblicazioni, collabora con numerose riviste internazionali e ha tenuto lezioni e seminari in diversi paesi (Francia, Svizzera, Germania, Inghilterra, Spagna, Olanda, Finlandia, USA, Cina, Vietnam, Australia). Ha fondato il Centro di ricerca Interuniversitario CLAVIER (Corpus and Language Variation in English Research), che ha diretto per dieci anni. La sua attività di ricerca si colloca prevalentemente nel quadro dell'analisi del discorso e dei generi comunicativi in contesti di comunicazione istituzionale, accademici e professionali, anche in una prospettiva interculturale. Studia in particolare l’impatto delle nuove tecnologie sulla comunicazione e le problematiche relative alla disseminazione della conoscenza.

  • Franca Poppi, University of Modena and Reggio Emilia

    Franca Poppi is a Full Professor of Language and Translation (English Language) at the University of Modena and Reggio Emilia, in the Department of Linguistic and Cultural Studies. She is responsible for courses related to pragmatics, intercultural interaction in business contexts, and the use of English as a lingua franca in international communication.

    Her research commitments initially focused on topics related to autonomous learning of the English language and the analysis and description of conditions conducive to promoting it. In a learning framework that includes objectives beyond achieving specific linguistic-communicative goals—as well as enabling learners to attain a degree of autonomy, or awareness of the necessity to take personal responsibility for their own learning process—particular attention has been given to the interaction among the agents involved in the pedagogical relationships that are established.

    Since it is essential to assist learners in developing appropriate operational strategies, enabling them to transfer skills and competencies from specific areas of knowledge and practice to new and diverse contexts, the traditional role of the teacher is also evolving. In this perspective, research activities have focused on analyzing the interaction between learners and teachers (especially in the teacher's new role as a linguistic-cultural mediator), with a particular emphasis on the communication strategies adopted to stimulate learners' metacognition and help them manage their own self-directed learning pathways.

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Published

2025-06-20

Issue

No. 25 (2025): Creating Trust through Transparency?

Section

Articles: Special Section

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Copyright (c) 2025 Franca Poppi, Marina Bondi

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