Bot Talk e apprendimento linguistico. L’uso dei Chatbot per lo sviluppo della competenza comunicativa nella lingua straniera

Autori

  • Francesca Mazzilli

DOI:

https://doi.org/10.13136/2281-4582/2018.i12.387

Parole chiave:

apprendimento delle lingue, chatbot, digiral humanities

Abstract

The purpose of this study is to identify the potential of chatbots in the academic foreign language learning. A chatbot is a software which is capable of chatting with other human and non-human users in a natural language. Even though this technology is mostly used in the business world, its relevance in the field of Digital Humanities has constantly grown recently. After a brief introduction to the chatbot technology, the study focuses on the main characteristics of human-computer interaction (HCI). Phenomena such as quasi-coherence, computer (or bot) talk, and quasi-alignment play a very important role in HCI, which is shown by several examples of interactions with two chatbots: Elbot and Cleverbot. Starting from these characteristics, the study considers the potential of chatbots in the language learning process by answering the following question: in what way does language education change if chatbots intervene in the learning/teaching process? The study describes the reconfiguration of the relationship studentlanguage-teacher through the intervention of technology as interlocutor. The traditional configuration of the didactic triangle turns into a didactic tetrahedron. In comparison to the triangle, the tetrahedron has three dimensions and is more flexible and multidirectional. At the end, a didactic proposal for enhancing communicative competence by interacting with a chatbot in an academic context is described, also with reference to disabled (especially visually impaired) students

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Pubblicato

2018-12-01